Rules About Landlords Entering Tenant’s Apartment

In Ontario, there are strict rules about landlords entering a tenant’s unit. This topic is often misunderstood and can cause unnecessary tension in the landlord and tenant relationship. There are three main reasons why a landlord would have to enter a tenant’s unit. The landlord may have to enter because there is an emergency, the landlord has to carry out repairs or inspections, or the landlord needs to show the unit to prospective renters.

Each one of these scenarios has its own rules, laid out in the Residential Tenancies Act in Ontario. Other provinces or jurisdictions would have their own set of rules.


In the case of emergency, the rules are quite simple, the landlord has no obligation to inform the tenant in advance. That being said, we always try to call or send a text to the tenant to let them know we are going in or that we have been in to deal with the emergency.

Planned Maintenance and Repairs

The second scenario is when there are planned maintenance and repairs to be carried out. In the case, the landlord must give written notice to the tenant. The notice must be at least 24 hours in advance, and a reasonable window of time must be given. The entry must be between the hours of 8am and 8pm. No advance written notice is required if the tenant consents to the entry.

Showing Prospective Tenants

The third scenario is when the landlord and tenant have agreed to end the tenancy. In this case, the landlord does not have to provide 24 hours notice. However, the Act states that the landlord must make a reasonable attempt to inform the tenant that a showing will take place.

There is no timeframe or method of contact stated in the Act, however, most good landlords will try to give as much notice as possible. Many landlords and tenants do not know this rule, and they think that 24 hours notice is always required. They are quite surprised to find out that the law does not require it. We always try to educate our tenants as soon as they give us a notice to vacate. We do not want them to be surprised when we do showings without 24 hours notice.

If you think your landlord has entered your unit illegally, we advise you to address the issue directly with them. If they continue to break the rules, you have recourse. You can file a complaint with the Landlord and Tenant Board of Ontario. For more information you can visit their website at Landlord and Tenant Board | Tribunals Ontario.

If you have any questions on the rules about landlords entering tenants’ apartments, or for any feedback on this post, please contact us.